Last updated 30 April 2025
At Garg Global Innovative Limited we are committed to excellence and the full satisfaction of our customers. We offer shipping services and do our best to ensure your order reaches you as quickly and efficiently as possible.
Please consider national holidays or other potential disruptions that may impact delivery times. We also offer same-day dispatch, depending on the time your order is placed and product availability.
Shipping timeframe
- All orders are processed and delivered within 4 to 10 business days.
- Orders are not shipped or delivered on weekends or public holidays.
- In case of high order volumes, shipping may be delayed. If there is a significant delay we will notify you by email.
Wrong address
- It is the customer's responsibility to ensure the shipping address is accurate.
- We process and ship orders quickly, so changes may not be possible once the order is placed.
- If you realise you have entered an incorrect address, please contact us immediately.
Undeliverable orders
If an order is returned to us due to an incorrect or incomplete shipping address, a restocking fee may be applied at our discretion, and reshipping charges may also apply.
Lost or stolen packages
We are not responsible for lost or stolen packages where the tracking information shows the package was delivered. If you believe your package was lost or stolen, please contact your local courier or authorities for assistance.
Out of stock items
If an item is out of stock we offer the following options:
- Cancel and refund the out-of-stock items
- Ship the remaining items in your order
Import duties and taxes
Customers are responsible for any applicable import duties and taxes. These fees are typically paid on arrival in the destination country. We are not responsible for delays caused by customs.
Acceptance of this policy
By accessing our website and placing an order you acknowledge and agree to the terms outlined in this shipping policy.